Handling incoming taxpayer/trader calls, emails and social media interactions providing assistance, answering and resolve issues.
Qualification
- Minimum QualificationA Bachelor’s Degree in Business Administration or any relevant qualification (NQF 7).
Experience
- Minimum ExperienceTwo (2) years relevant working experience or a similar role.
Skills
- Customer service skills.
- Knowledge of taxes, Customs & Excise Laws administered by NamRA.
- Telephone communication skills.
- Ability to speak clearly and concisely.
- Strong listening, interpersonal and mediation skills.
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