EXTERNAL VACANCY 1x Call Centre Agent (C2)

Namibia Revenue Agency (NAMRA)

EXTERNAL VACANCY 1x Call Centre Agent (C2)

Namibia Revenue Agency (NAMRA) NA | Windhoek
Handling incoming taxpayer/trader calls, emails and social media interactions providing assistance, answering and resolve issues.
Qualification
  • Minimum QualificationA Bachelor’s Degree in Business Administration or any relevant qualification (NQF 7).
Experience
  • Minimum ExperienceTwo (2) years relevant working experience or a similar role.
Skills
  • Customer service skills.
  • Knowledge of taxes, Customs & Excise Laws administered by NamRA.
  • Telephone communication skills.
  • Ability to speak clearly and concisely.
  • Strong listening, interpersonal and mediation skills.
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