The purpose of this job is to oversee and manage the daily operational functions of the resorts at Namibia Wildlife Resorts (NWR), ensuring operational efficiency, optimised resource utilization, and customer satisfaction.
Qualification
- Minimum QualificationsA relevant postgraduate degree in Business Administration, Hospitality Management, or a related field at NQF Level 8.
Experience
- Minimum ExperienceFive (5) years of working experience, of which two (2) years should be in a senior leadership role.
Skills
- Strong technical understanding of operations management and hospitality industry practices.
- High level of confidence in communication and interpersonal skills.
- Be people-oriented and result-driven.
- Customer service skills.
- Financial management skills.
- Team and time management skills.
- Decision-making skills.
- Flexibility and willingness to occasionally travel.
- Knowledge of relevant Namibian legislation related to the hospitality and tourism industry.
- Knowledge of sustainable practices and environmental management.
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