Service Desk Analyst x3, Paterson Job Grade – C4

Namibia Revenue Agency (NAMRA)

Service Desk Analyst x3, Paterson Job Grade – C4

Namibia Revenue Agency (NAMRA) NA | Windhoek
To serve as the first point of contact for ICT support, and ensure the effective and timely resolution of user support requests within set operational and service level agreements.
Qualification
  • Minimum QualificationA relevant recognized Degree in Information Technology (NQF 7).
  • Added AdvantageITIL/COBIT Foundation Certified, CompTIA A+, N+ (Service Desk Institute, Microsoft, IT Help Desk Professional Certifications).
Experience
  • Minimum ExperienceThree (3) years relevant working experience.
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